Useful Beta Support Threads!

Hey! We’re currently working hard on bug and crash fixes. If you’re having issues with those, or with missing Steam keys, or just about anything else, please check this thread and all the threads linked within before e-mailing support!

GENERAL BETA FAQ

Current Bug Work-Arounds

Pre-order Problems/Missing Keys

General Bug Reports

Crash Reports

Multiplayer Set-Up Guide

We are absolutely swamped with e-mails, so bear with us if it takes awhile to get back to you!

calicocatsit

Notice: Support E-mails

Hello!

Quick note on support e-mails, because we’ve had the MOST INSANE RUSH of them since I mentioned that people who have lost access to their old e-mails or are otherwise having problems should contact me. So many e-mails that I cannot possibly answer them all myself unless I clone myself three times. So here’s some helpful info!

1. When in doubt, use Humble Bundle’s key re-sender tool.

It is the handiest thing ever, and you’ll find that most of you don’t need my help at all!

2. Steam keys are going out tomorrow at 10AM PST, look for them in your e-mail! Any links or things that look like keys currently on your Starbound pre-order redeem page are not Steam keys.

Lots of people seem to be trying to activate them. :P

That’s all! Back to our regularly scheduled hyping.

3. INVALID KEY errors. We’re currently having some SQL database errors on our own site, causing a MySQL “Connection Refused” and “Invalid Key” error on Redeem Pages. It’s ok! Your key is fine!

Your keys are handled by Humble Bundle and all keys are working fine on their end, it’s just an issue of the Redeem Page error on our own site. We’re working to have this fixed ASAP, sorry for the scare!

Starbound Preview Round-up!

So everyone of you who has pre-ordered is going to be playing Starbound in like…a DAY. Insanity. We’re absurdly anxious and excited to get the game out to everyone!

For now though, if you’re looking to torture yourself by watching other people play, I’ve got a round-up of Starbound Twitch streams and Youtube videos from tonight! Click through to see the list.

P.S– Sorry for the delay in this month’s newsletter! Waiting on something cool to show off. :)

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